Netiquette rules email4/9/2023 Encourage students to step away, take a break and calm down before communicating with peers or staff under these circumstances.įor both staff and students, sometimes requesting a Webex or face to face meeting is better than sending a long or emotionally charged email. However, this should not lead to accusatory/emotionally charged emails from students to staff. Staff should discuss with students that assignments, deadlines, or feedback can elicit strong emotions. Note: Some staff work part-time so indicate to students that in this case, staff may take longer to respond. Staff have a 48-hour window to reply (excluding weekends and holidays). Different platforms have different reply times. The following list is simple Netiquette Rules to follow for electronic communication with emails, newsgroups, online classrooms, and other Internet media. Remind students that they don't expect to be contacted late at night or during holiday breaks-the same applies to staff (and that replies may take longer if staff are contacted during these times). Working and studying from home can blur work/life balance - remember to separate the two. It helps to preface such statements with "I feel" or "In my opinion", or "I believe". Be careful when expressing disagreement or other strong feelings.Don't get personal! Keep any negative personal opinions about other people or groups to yourself.Don't use discriminatory language (racist, sexist, homophobic, etc).Don't jump to conclusions!! That message may not have been intentionally offensive, simply careless, clarify the meaning with the sender if necessary.Consider how it might sound to someone who can't see your face or who comes from a different background to yourself. If the message deserves a little more time and thought, don’t fire off a. Re-read your message before sending and only send it if you would be comfortable saying it to person's face. As a general rule, respond to emails as soon as you’re realistically able to.These guidelines are sometimes called netiquette. Use humour and sarcasm with care - not everyone will appreciate it and without voice inflection and body language, mail messages can be easily misinterpreted. Respond to other people's requests if you are able to help. As the use of email has become more common, so have the unofficial rules for using it.Do not SHOUT!!! (Using all upper-case letters is equivalent to shouting).Please, no SMS abbreviations and no swearing.Adopt a friendly and informal tone, not too informal though.
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